Need Help?
Find answers to common questions about Daffodil Day pre-orders below.
Orders & Products
What can I order?
You can pre-order Daffodil Day flowers and selected merchandise to support your fundraising efforts. Product availability may vary.
Is there a minimum order?
No minimum orderapplies,however some products are sold in set quantities (e.g. packs or cartons).
Can I change or cancel my order?
If you need to make changes, please contact us as soon as possible. We’ll do our best to assist, but changes may not be possible once orders are processed.
Pickup Information
How do I receive my order?
All orders are pickup only.
Can my order be delivered?
No-delivery is not available. All orders must be collected from your selected pickup location.
How do I choose my pickup location?
You will select your preferred pickup location and time during checkout.
When can I collect my order?
Pickup dates and time windows will be shown at checkout. These are set to ensure smooth distribution and are non-negotiable.
What do I need to bring to pickup?
Please bring your order confirmation (printed or on your phone) and be ready to confirm your name or order number.
Can someone else collect my order for me?
Yes. They will need your order confirmation details to collect on your behalf.
Flowers
Keeping your daffodils cool and in a dark environment before use will help delay blooming. Once fully bloomed, they generally last several days.
How long will the flowers last?
Daffodils are a fresh product and will have a limited lifespan. We recommend collecting your order as close as possible to when you plan to use or distribute them.
Payments
What payment methods are accepted?
We accept major credit and debit cards, as well as available digital wallet options.
Can I pay using my organisation’s card?
Yes-you can use company or organisational payment methods at checkout.
Support
Who do I contact if I need help?
If you have any questions or need support, please contact:
📧fundraising@cancerqld.org.au
📞1300 65 65 85